PRASANNA KUMAR K M
Founder | Software Engineer | Cloud and AI Automation Builder
Bangalore, India
Phone: +91 9019660247
Email: prasannakumar.kmblr@gmail.com
LinkedIn: linkedin.com/in/prasannakumarkm
GitHub: github.com/kmprasannakumar
Company: rushintech.in

PROFESSIONAL SUMMARY
Founder and Software Engineer with experience across startup execution, enterprise software delivery, and production support. Build scalable digital solutions by combining backend engineering, cloud-oriented architecture thinking, and AI automation workflows. Proven ability to turn business requirements into deployable products, improve system reliability, and drive measurable outcomes across technology and growth functions.

STARTUP AND FOUNDER HIGHLIGHTS
- Built and scaled RushIn Technologies service delivery across AI Automation, Cloud Solutions, Web Development, Digital Marketing, and Lead Generation.
- Contributed to publicly reported business outcomes: 38 students trained, 15 projects completed, 5 business clients, and 10 technology solutions.
- Led execution across multiple workstreams including client communication, solution design, implementation, and operational support.
- Drove startup-oriented initiatives in internship programs, student projects, and product consulting support.

CLOUD AND AUTOMATION IMPACT
- Designed cloud-ready solution concepts with focus on deployment, scalability, and operational reliability.
- Supported AI and workflow automation use cases including chatbot-style interfaces, process automation, and data processing workflows.
- Applied automation-first problem solving to reduce repetitive tasks and improve turnaround time in technical operations.
- Promoted performance monitoring and incident response practices aligned with SLA expectations.

TECHNICAL SKILLS
Programming: Core Java, Python, JavaScript
Backend: Spring, Spring Boot, Servlets, JSP, JDBC, REST-oriented services
Frontend: HTML, CSS, JavaScript, React fundamentals
Databases: Oracle, MySQL, SQL
Cloud and DevOps: Cloud solutions fundamentals, deployment and migration concepts, AWS ecosystem awareness, Docker and Git workflow familiarity
Automation and Data: AI workflow concepts, LangChain-based prototyping, data analytics and visualization basics
Operations: Root cause analysis, production support, incident management, system health monitoring

TOOLS AND TECHNOLOGIES
Eclipse, JIRA, Confluence, Remedy, Git, GitHub, VS Code, Microsoft Excel, Microsoft Word

PROFESSIONAL EXPERIENCE
Cognizant Technology Solutions | Software Engineer | Nov 2021 - Sep 2023

Edge Migration Project (Walgreens) | Developer | Mar 2022 - Jun 2022
- Refactored legacy web applications for Microsoft Edge compatibility through code and CSS updates.
- Partnered with cross-functional teams and managed sprint tasks through JIRA.
- Improved browser compatibility and application stability through successful migration execution.

Promise Project (Walgreens) | Production Level 3 Support | Jul 2022 - Sep 2023
- Maintained critical web and desktop applications in high-availability production environments.
- Executed incident triage, root cause analysis, and resolution workflows using Remedy.
- Authored and maintained knowledge documentation in Confluence to improve support continuity.
- Resolved over 95% of incidents within agreed SLAs, reducing downtime and escalation risk.

PROJECT EXPERIENCE
Chat With Database | Python, LangChain, SQL
- Built a natural-language query interface enabling non-technical users to retrieve insights from SQL databases.
- Reduced dependency on manual query writing through prompt-driven data access workflows.

Loan Data Analytics Dashboard | Python, Analytics, Visualization
- Developed analytics outputs to identify trends and risk patterns for data-driven decisions.
- Delivered structured visual summaries to improve insight readability and reporting.

Student Feedback Portal | Java, JDBC, MySQL
- Created a full stack platform for structured academic feedback collection and analysis.
- Improved data handling and reporting efficiency through centralized records.

Founder Portfolio Platform | HTML, CSS, JavaScript
- Developed a multi-page personal portfolio with modern UI, SEO-ready structure, and responsive design.
- Implemented reusable components and polished UX for professional brand positioning.

EDUCATION
Master of Computer Applications (MCA) | SJB Institute of Technology, Bengaluru University | 2023 - 2025
CGPA: 8.29

Bachelor of Science (Electronics, Mathematics, Computer Science) | The Oxford College of Science, Bengaluru University | 2017 - 2020
CGPA: 6.99

CERTIFICATIONS
- Full Stack Java Development Training - ExcelR Solutions
- Additional cloud and automation certifications can be added with credentials.

ACHIEVEMENTS
- Achieved 95%+ production incident resolution within SLA in enterprise support environments.
- Delivered successful browser migration from Internet Explorer to Edge in a large-scale enterprise context.
- Contributed to startup growth outcomes across client delivery, training, and technology solution development.

LEADERSHIP AND ACTIVITIES
- Founder-level ownership across strategy, delivery planning, execution, and stakeholder communication.
- Mentored student and internship participants through project-based learning and practical guidance.
- Drove collaborative execution across engineering, support, and business-facing activities.

PLACE
Bengaluru

SIGNATURE
Prasanna Kumar K M